Last Updated: June 25, 2026

Welcome to AEPFirm. These Terms and Conditions (“Terms”) govern your access to and use of the AEPFirm website, services, and wholesale liquidation marketplace. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About AEPFirm

AEPFirm operates a wholesale liquidation marketplace offering bulk inventory, closeout merchandise, overstock products, customer returns, OEM/ODM manufacturing solutions, electronics, CCTV equipment, home appliances, computer accessories, apparel, and related products for businesses, importers, distributors, and resellers.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age.
  • Have the legal authority to enter into binding agreements.
  • Provide accurate and complete account information.
  • Comply with all applicable local, national, and international laws.

AEPFirm reserves the right to refuse service or terminate accounts at its sole discretion.

3. Account Registration

Users may be required to create an account to access certain services.

You agree to:

  • Maintain accurate account information.
  • Keep login credentials confidential.
  • Accept responsibility for all activities conducted under your account.
  • Notify us immediately of any unauthorized account access.

4. Product Information

We strive to provide accurate product descriptions, images, specifications, and pricing.

However:

  • Product availability is subject to change without notice.
  • Product images may differ slightly from actual items.
  • Liquidation and closeout inventory may contain packaging variations, shelf wear, or discontinued models.
  • We do not guarantee that product descriptions are free from errors.

AEPFirm reserves the right to correct any errors, inaccuracies, or omissions at any time.

5. Wholesale and Liquidation Sales

Due to the nature of liquidation and wholesale merchandise:

  • Products are generally sold on an “As-Is” and “Where-Is” basis unless otherwise stated.
  • Inventory quantities may vary.
  • Product assortments may differ from descriptions provided by suppliers.
  • Buyers are responsible for conducting their own due diligence before purchasing.

6. Pricing and Payment

All prices are subject to change without notice.

Accepted payment methods may include:

  • Bank transfer
  • Wire transfer
  • Credit and debit cards
  • Approved payment gateways
  • Other payment methods offered by AEPFirm

Orders will not be processed until payment has been received and verified.

AEPFirm reserves the right to cancel transactions suspected of fraud or unauthorized activity.

7. Shipping and Delivery

Shipping timelines are estimates and may vary due to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Supply chain disruptions
  • International shipping regulations

Risk of loss and ownership transfer to the buyer upon shipment or carrier pickup unless otherwise specified.

Customers are responsible for:

  • Providing accurate shipping information.
  • Import duties and customs fees.
  • Compliance with local import regulations.

8. Returns and Refunds

Due to the nature of wholesale and liquidation sales:

Non-Returnable Items

The following are generally non-refundable:

  • Liquidation lots
  • Overstock inventory
  • Clearance merchandise
  • Customer return pallets
  • Customized OEM/ODM products
  • Private label products

Damaged or Incorrect Orders

Claims for damaged, missing, or incorrect products must be submitted within the specified claim period after delivery.

AEPFirm may require:

  • Photographic evidence
  • Shipment documentation
  • Product inspection

Approved claims may result in replacement, store credit, or refund at AEPFirm’s discretion.

9. OEM/ODM and Private Label Services

For OEM/ODM manufacturing projects:

  • Customers are responsible for providing accurate branding materials and specifications.
  • Production timelines are estimates and may vary.
  • Custom orders may require deposits before production begins.
  • Deposits and development fees may be non-refundable once production starts.

Customers warrant that submitted logos, trademarks, artwork, and branding materials do not infringe upon third-party rights.

10. Intellectual Property

All content on the AEPFirm website, including:

  • Logos
  • Graphics
  • Product listings
  • Website design
  • Text
  • Images
  • Marketing materials

is owned by or licensed to AEPFirm and protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or modification is prohibited.

11. Prohibited Activities

Users may not:

  • Use the website for unlawful purposes.
  • Interfere with website functionality.
  • Attempt unauthorized access to systems.
  • Upload malicious software or harmful code.
  • Misrepresent business credentials.
  • Engage in fraudulent transactions.

Violation of these provisions may result in account suspension or legal action.

12. Disclaimer of Warranties

To the fullest extent permitted by law, AEPFirm provides its website, services, and products on an:

“AS IS” and “AS AVAILABLE” basis.

We make no warranties regarding:

  • Product suitability
  • Merchantability
  • Fitness for a particular purpose
  • Uninterrupted website availability
  • Error-free operation

13. Limitation of Liability

To the maximum extent permitted by law, AEPFirm shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Lost business opportunities
  • Data loss
  • Supply chain interruptions

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless AEPFirm, its officers, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the website
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights

15. Force Majeure

AEPFirm shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Labor disputes
  • Supply shortages
  • Transportation disruptions
  • Internet outages
  • Acts of war or terrorism

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the jurisdiction in which AEPFirm operates, without regard to conflict of law principles.

17. Changes to Terms

AEPFirm reserves the right to update or modify these Terms at any time.

Updated Terms become effective immediately upon posting to the website. Continued use of our services constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms and Conditions, please contact:

AEPFirm
Email: support@aepfirm.com
Website: www.aepfirm.com